If a client shows signs of abuse or neglect, the HHA should

• A. Ignore it
• B. Report to supervisor and document concerns
• C. Handle alone without notifying anyone
• D. Blame the client

Answer: (B)

Noticing signs of abuse or neglect means taking immediate, documented action to protect the client. The proper course is to report your concerns to your supervisor and document what you observed, following the agency’s policies and any mandatory reporting requirements. This ensures potential harm is addressed promptly and creates a clear record for any investigations. Documentation should include what was observed, dates and times, who was present, any statements from the client or others, and the steps you took in response (such as reporting to the supervisor and contacting authorities if required). This helps safeguard the client, supports accountability, and keeps the care team informed. Trying to handle it alone without reporting can delay needed protection and may violate laws or policy. Ignoring signs or blaming the client is inappropriate and can cause further harm.